TOTALDESK HELPDESK SOLUTION 1.7.30

Version:	1.7.30
Updated:	Aug 10, 2023
Author Website:	HERE

⭐ ⭐⭐ This is an original product from developers without viruses and malicious code. Contact technical support if the file is unavailable.

Note: Maybe you need to unzip before install plugin..

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Description

TOTALDESK HELPDESK SOLUTION FOR WORDPRESS. HELPDESK, LIVE CHAT, KNOWLEDGE BASE & TICKET SYSTEM

TotalDesk Helpdesk Solution is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get this Helpesk Solution for WordPress.

TOTALDESK HELPDESK SOLUTION FEATURES

Ticket System
- 3 Differnt New Tickt Forms
- Inbox Fetching
- My Tickets Page
- Set default values for new tickets
- Set own ticket Status
- Set custom ticket Types
- Attachment Support
- Inform Agents in Notifications
- Reporters & Agents can reply to Email
- Ticket Overview (assigned to, status in colors)
- Set Inbox Archieve Folder
Notifications
- Email Notifications
- Desktop Notifications
- Slack Notifications
- Notify when a ticket has been created
Livechat
- Enter a chat with a given ticket ID
- Send a message (new ticket) when no agent is online
- Every chat conversation will be saved
Knowledge Base
- Create a FAQ based on a ticket
- Group FAQs into topics
- Set custom Icons for Topics
- 2 Layouts (boxed, list)
Reports
- Tickets By Agent
- Tickets By Status
- Tickets By Type
Integrations
- WooCommerce
- Envato
- Slack